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Trustpay
Payment portal

A simpler way to finish your order

Your next step.
Made simple.

The details you need. The instructions to follow. A place to check your payment. All together, so you can get on with your day.

Find your payment

Start with the payment link sent by your merchant.

A little more clarity.
YOUR CHECKOUT
One step at a time

A clear path to payment.

Review.
Pay. Stay updated.

  1. 1
    Check the detailsAmount, merchant, and method
  2. 2
    Follow the instructionsUse your payment page
  3. 3
    Check your statusReturn to the same link
Checkout illustration · Not a live transaction

Good to know before you pay

A few details.
A clearer checkout.

Your payment page is specific to your order. Keep it handy until your payment is confirmed.

Make sure it's your order.

Check the merchant, amount, and payment destination before you continue. If something doesn't look right, ask your merchant first.

Follow the details on your page.

Pay the exact amount shown and complete any confirmation steps. Don't use account details from an older order.

Keep your payment link.

Return to the same page to check the latest status. Keep your payment receipt in case your merchant needs to help.

A little help

Let's clear
things up.

For help with a specific order, contact the merchant who sent your payment link.

Where can I find my payment link?

Check the order confirmation or message from your merchant. If you can't find it, ask them to send it again. You don't need to enter personal details on this homepage.

I have paid. What should I do next?

Open the same payment link and follow any remaining confirmation steps. If the status hasn't updated, keep your receipt and contact your merchant. Don't pay again unless they confirm that you should.

My link has expired. Can I still pay?

Don't send money using an expired payment page. Ask your merchant for a new link and check the new instructions before paying.

What information should I keep private?

Never share your banking password, PIN, or one-time code with anyone. Use your bank's or payment provider's official app to authorise a payment.